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Park Home Ownership

We’ve outlined some of the main issues people encounter as part of the their ownership experience.

Energy Bills

Most park homes are connected to mains electricity, water and gas. The cost of these utilities will be passed directly from the park owner to the resident, with no surcharges or additions.

Energy regulation body, OFWAT’s guidelines forbid the park owner to add any extra charges to these costs.

Terms and Rights

The park owner is obliged to provide you with a written statement which is effectively your agreement with them. This statement covers your rights as a resident, in compliance with the Mobile Homes Act of 1983, and should include information on the rules and regulations that apply should you decide to sell. These are known as implied terms.

The statement will also include details of other terms, laid down by the park owners themselves, including rules on pets or parking, for example. These are known as express terms.

By law, you have the right to remain in your park home without suffering any harassment from the park owner, provided you remain compliant with the regulations as defined above. Should you stray from these guidelines, the park owner may initiate proceedings to expel you from the park.

In some cases, the park owner may not actually own the ground that the park is situated on, which can cause problems with your contract if they do not keep up with payments on the land. However, this is rare.

If, for whatever reason, you think your park owner may be trying to end your contract, it is advisable to contact the housing advice helpline. Contact information is available via this link

Pitch Fees

All pitch fees must be paid, alongside any other payments which are outlined in the written statement. The owner of the park may try to increase pitch fees at any given time, however, they must have justification for doing this.

If this occurs, you are within your rights to request an explanation and evidence for the change in fees, and the park owner is legally obliged to provide this to you, free of charge.

Dispute With Park Owner

In rare circumstances, disagreements may occur between residents and the park owner. If this occurs, you can either take the disagreement to court or use an arbitrator. The latter option is generally cheaper and quicker.

An arbitrator has no power of legal enforcement, but will have impartial expertise in the area and so the presence of an arbitrator will be usually be welcomed by both parties.

Both you and the park owner must agree to the use of an arbitrator. If one party disagrees, a court settlement may be your only option.

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